Refund Policy

1. Refund Eligibility

AccountsLK is committed to customer satisfaction. You are entitled to a full refund or replacement under the following conditions:

• • The ordered digital service could not be fulfilled within 24 hours of verified payment.
• • The delivered credentials do not match the product or duration specification purchased.
• • A service interruption occurs during the warranty duration that cannot be resolved or replaced within 48 hours.

2. Non-Refundable Cases

Refunds cannot be issued if the customer changes their mind after successful activation and verification of working access, or if the account was terminated due to customer breach of standard usage guidelines (such as sharing private profile slots).

3. Refund Claim Procedure

To initiate a refund, please contact our support desk on WhatsApp at +94 76 563 4490 or submit a ticket from your account dashboard with your Order ID. Approved refunds are issued to your original bank account or eZ Cash wallet within 24-48 business hours.

Last updated: October 2026 • AccountsLK Operations Desk